| It’s easy to see why so many IT organizations are so eager to “go virtual.”
By decoupling individual business applications from dedicated hardware, virtualization lets you pool and share resources to meet business demand. So you can add and modify business applications and services more quickly. You can cut costs with a smaller, simpler infrastructure. You can elevate service levels because your people can access needed resources more readily.
Faster. Cheaper. Better. That’s a lot to like. But planning for virtualization can be complex. Virtualization startup and implementation projects can be disruptive to ongoing operations. And virtualization operations and management can pose unfamiliar issues for your technical staff.
HP’s virtualization-savvy service professionals are well equipped to help you respond to key challenges across five areas of concern for any virtualization initiative.
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Leveraging virtualized technology for service delivery excellence requires a focus on people and processes, as well as technology.
That’s why HP’s mission-critical services not only deliver custom proactive and reactive support including 24x7 monitoring and access to business-recovery specialists, rapid restoration and repair capabilities and unique service-level guarantees. They also offer continuous service improvement planning that identifies gaps between your current management processes and accepted best practices, and provides recommendations for closing them.
Similarly, HP service management services help you upgrade staff skill levels, accommodate process changes, acquire the right ITIL/ITSM and project-management skills and target your service improvement initiatives.
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