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Teamwork and collaboration are essential success factors in today’s hyper-competitive business climate. That means the lines of communication between your employees, customers and partners need to be open 24x7. Access needs to be simple. Connections need to be instantaneous. Systems need “always-on” reliability.

But how do you transform this vision to reality when so many communications types, methods and devices — from e-mail and IM to voicemail, data networks, mobile phones and teleconferencing — are isolated from each other and unconnected to key business processes?

And how do you optimize business outcomes when this proliferation of disparate systems hampers end-user collaboration, slows management decision-making, increases administrative complexity, drains scarce IT resources and drives up operations costs?

Connect…communicate…collaborate

At HP, we recognize the challenges today’s disjointed communications infrastructures pose. Together with our partner organizations, we’re helping enterprises overcome them by unifying communication services over converged IP networks that support tight integration of diverse data, voice and video systems and applications.

HP Unified Communications Solutions bring together previously separate communication and work streams. So your employees, customers and business partners can connect and collaborate regardless of medium, location or device.

These solutions form the foundation for converged IP-based communications including telephony, fax, voice messaging, unified messaging, IM and audio, video and Web conferencing. And they enable new IP cababilities such as presence-based communications, distance learning, virtual collaboration and intelligent virtual call centers.

Link up for better business outcomes.

HP Unified Communications Solutions are designed to accelerate your journey toward improving business outcomes by optimizing business processes. They help your managers streamline information flows and make better business decisions in shorter timeframes.

They empower your work teams to collaborate more effectively — boosting productivity and cutting time-to-market. They help you reduce operational costs with a single enterprise data/voice/video network. They improve your market sensitivity and responsiveness by bridging the gap between business information and customer communications. And by lessening the need for business travel, they help shrink your increasingly important “carbon footprint.”

Put it all together.

Unified Communications is a unique journey for every enterprise. Everyone’s starting point, legacy environment, technology requirements and business goals are different. And every initiative is apt to involve an effort to make new capabilities and equipment work smoothly with what is currently in place.

You may already have implemented many of the components of a Unified Communications solution and simply need help in integrating them. Or you may be embarking on a Unified Communications project from scratch. Whatever your situation, it’s vital to work with a partner who can integrate all your communications modes and systems — and can link them to the related business processes and applications.

HP Services professionals are well-qualified to help you realize Unified Communications success.

We offer proven experience and expertise in creating Unified Communications strategies, designs and architectures that leverage existing technology investments. We are a longtime leader in networking technologies and support. Strategic alliances with Cisco, Microsoft and other top-tier partners complement our own technologies and products for feature-rich solutions. We have a record of success in integrating Microsoft, UNIX and Linux platforms; mobility, mail and messaging applications; and business and call center systems. As a truly global integrator, we’ve helped clients worldwide unify multi-regional communications infrastructures.

HP can help you determine your ideal entry point; identify the appropriate Unified Communications solution for your desired business results; and deploy and optimize that solution to meet your specific IT and business objectives.

Chart your course with custom solutions — plus full lifecycle services.

HP delivers a full set of highly tailorable Unified Communications solutions and services:

  • Assessment, Strategy and Architecture Services help create custom roadmaps for the transformational journey to Unified Communications.
  • Migration to IP Solutions simplify network infrastructure upgrades and enhancements in areas including IP telephony, VoIP and call centers.
  • Messaging Solutions provide unified messaging, presence and Microsoft Exchange integration for more efficient communications.
  • Collaboration Solutions streamline integration of video and Web conferencing, rich presence, portal solutions, mobility/fixed mobile convergence and wireless technology for improved employee productivity.
  • Integrated Business Solutions enable business processes and applications to be fused together seamlessly — accelerating business growth and improving business outcomes.
  • Support Services span the solution lifecycle, maximizing return on investment to drive superior business performance.

To help you make the most of your entire Unified Communications ecosystem, HP delivers comprehensive end-to-end services all the way from analysis and strategy consulting; to solution planning, design and implementation; to ongoing management and optimization.

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“More than standard support”

Norwegian land management agency and consultant Statskog wanted to improve its allocation of IT budget and internal staff resources. And it was looking for a more proactive approach to supporting its IT environment, which is rapidly transitioning to the HP BladeSystem infrastructure.

HP Proactive BladeSystem Service is helping Statskog achieve these goals with a support program tailored to its specific requirements. This flexible HP Care Pack offering lets the organization complement its internal resources with proven BladeSystem technical and advisory support, budget more accurately for services needs and plan more confidently for future business and technology change.

“We wanted HP for more than standard support,” says IT Development Manager Baard Hansen. “We wanted them as a strategic partner, to give us advice and input into our environment. The HP Proactive Blades support agreement is the perfect answer, because we can pick and choose from a menu of HP services to create a program that meets both needs.”

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