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Run your IT operations more efficiently.
HP Critical Watch Remote Monitoring can help you:
- Allocate more of your IT
budget/resources to business innovation — and less to day-to-day operations
- Obtain an integrated view of technology
performance and availability through a single interface for your help desk,
system, network, and applications support personnel
- Implement a powerful monitoring
solution with little financial risk and no upfront costs
- Rely on experienced HP professionals to
evaluate, implement, manage and support your monitoring environment
Get the right information…to the right people…at the right time…in
the right format.
Critical Watch delivers an innovative
approach to remote technology monitoring. It is not a set of tools that you need
to manage. Instead, it is a service that offers a holistic solution for
monitoring your environment on your behalf.
For a fixed monthly service fee, Critical
Watch provides:
- 24x7 remote monitoring via secure VPN
— for servers, operating systems, networks, databases, applications, IP
telephony, Web servers, Web pages and Web transactions
- Fault isolation —
timely identification of failing hardware/
- Event and vendor notification
— delivered to you or, with your permission, the relevant service provider
- Availability and performance reports
— accessible 24x7 from a secure Web portal
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Reactive data for repairs
o Proactive data for
prevention
o 15 months of historical data for
trending, capacity
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and consolidation analysis |
- Service reviews —
including service events, call history and performance/availability
improvement recommendations
Critical Watch can be readily integrated
with other monitoring tools such as
HP Remote Support Pack.
Available in the U.S.
and Canada.
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