Server Services

HP Services portfolio

Services information

Enhance availability and performance across your critical server operations.

Delivering multiple levels of fault-tolerance, HP NonStop servers are built to help minimize unplanned downtime for your business-critical applications.

HP services combine proven expertise, best practices-based processes and advanced technology to complement the NonStop environment with the mission critical support levels you need to meet your uptime and performance goals.

HP Evolution Services

HP Services professionals can streamline your transition to the NonStop platform with a set of Evolution Assessment and Evolution Infrastructure Planning and Design services to help you:

• Assess the scale of changes required for a successful migration
• Identify elements of your current environment that may be most directly affected
• Reduce any business or IT risks associated with your move
• Lighten the transition-related load on your internal resources
• Enjoy consistency and continuity throughout the evolution process

HP Service Solutions

HP’s Solution Lifecycle process helps ensure that you implement a production-ready, application-ready platform in the shortest possible timeframe. We analyze your needs across every phase of the server lifecycle. Then we meet your specific requirements with one of three preconfigured Service Solutions: 

• Foundation Service Solution — Combines pre-installation preparation, assessment, integration, installation and start-up, hands-on training and HP Support Plus 24 service.
  
  
• Proactive Service Solution—  Builds on the Foundation services by augmenting the management phase of the solution lifecycle with migration assistance, plus HP Proactive 24 Service for round-the-clock coverage.
  
  
• Critical Service Solution—  Enhances the Proactive solution with HP Critical Service, bringing you 24x7 mission-critical support for NonStop environments where unplanned downtime carries serious business consequences.

HP NonStop Service Solutions combined with HP's Solution Lifecycle approach help speed time to production, decrease downtime and increase IT effectiveness. For service management simplicity, these offerings are available under a single contract and delivered through a single point of contact.