Mission Critical & Proactive Services

HP Services portfolio

Services information

Increase the business benefits of your investment in HP BladeSystem technology and tools.

Leverage your blade infrastructure to drive better business value. HP Proactive Blade Services help you: 

• Align blade performance, reliability and asset utilization with your operational objectives
• Simplify operational procedures via HP best practices
• Cost-effectively manage your blade solution with ongoing advice from HP technical experts
• Augment your staff skills through targeted HP technical or training services

Service coverage spans HP blade servers; storage, network and SAN devices; and the management software suite in your blade enclosure.

Onsite BladeSystem expertise

Serving as your primary service contact, an HP-assigned account support manager works with your staff to understand your goals and objectives, assess your current operational capabilities and offer recommendations for improvements.

The support manager uses data gathered during the assessment to analyze your current utilization of HP management software. So you gain better insight into, and tighter control over, your BladeSystem infrastructure. 

HP technical or educational services

HP Proactive Blade Services include a selection of HP technical support or education offerings. Choose from technical consulting on topics that are particularly relevant to BladeSystem implementations, such as power and cooling, virtualization, security and ITSM best practices; a variety of installation and startup services; and diverse HP education courses.

Periodic progress reviews

During periodic meetings with your team, your account support manager reviews progress and delivers an HP BladeSystem technology bulletin with version and usage advice for your HP-supplied management software, firmware and drivers.