Profit from expert NonStop start-up and transition-management services — plus 24x7 proactive support.
HP Proactive Service Solution delivers comprehensive pre-installation and deployment expertise to help you get your NonStop system up-and-running right. In addition, it brings you the services of HP-certified specialists who expedite migration and teach your staff how to enhance long-term NonStop performance. And it provides proactive and reactive support to help improve your environment's stability, availability, and flexibility.
Developed to meet your need for rapid implementation, precise configuration, and improved operational effectiveness, this multifaceted offering spans the solution lifecycle with NonStop-specific planning, design, integration, installation, and management services.
Reduce design problems. Shorten time-to-results. Cut productivity-sapping downtime.
Choose HP Proactive Service Solution to:
- Speed and simplify NonStop implementation. Installation, configuration, and staff training help you bring your new NonStop server on-line quickly and efficiently, transition smoothly, and implement IT management best practices.
- Minimize disruption at your site. Pre-integration services result in a substantial time savings over integration on site, so your system is available to go to work in your application environment sooner.
- Proactively reduce downtime. Powerful IT management processes and tools help you predict, manage, and lessen downtime incidents and their impacts.
- Improve IT staff productivity. HP's customizable "currency credits" system helps ensure that your staff receives educational services relevant to their needs and levels of expertise.
A custom-tailorable solution for clean installation, precise configuration, and proactive problem prevention
Key elements of HP Proactive Service Solution include:
- Solution lifecycle management to coordinate a successful implementation using closed-loop solution management plus HP Services' process-based methodology
- Design services that translate your business and technical needs into a solution that melds all necessary hardware and software
- Availability checkup in which HP Services professionals explore your overall objectives in relation to your IT environment and provide prioritized improvement recommendations
- Site environmental services to verify that your environment is properly set up to handle the physical requirements of the NonStop system
- Hardware installation, including moving, unpacking, assembling, and powering-up your system
- Software initialization and custom integration services to provide a system ready for application loading and operational management
- Education services that deliver flexible training solutions to help your IT staff develop NonStop implementation, administration, and management skills
Plus . . .
- Transition to operation — expert assistance to help you smoothly integrate NonStop into your production environment
- HP Proactive 24 Service, complementing your internal resources with advice and assistance to help you identify areas for improvement in key IT processes and implement changes to increase NonStop availability; these proactive measures are backed by 24x7 technical support with 4-hour onsite hardware response for rapid problem resolution whenever you need it.
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