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Recommended HP BladeSystem c-Class Services - Part Numbers

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Refer to the appropriate table below for the part number of a recommended HP BladeSystem c-Class service.

Part numbers for recommended HP BladeSystem c-Class Installation & Startup Services
Part numbers for recommended HP BladeSystem c-Class Hardware Support Services
Part numbers for recommended HP BladeSystem c-Class Software Support Services
Part number for recommended HP BladeSystem Proactive Service
Part numbers for recommended HP BladeSystem Education Courses

Recommended HP BladeSystem c-Class Installation & Startup Services

Product/Service

Service Name

Part Number

HP BladeSystem enclosure, Virtual Connect Ethernet and Fiber Channel modules, ProLiant and Integrity server blade, Infiniband, direct attach storage blades, SAN storage blade, tape blade, Insight Control, scripted Microsoft or Linux OS, optional Service Essentials

HP Installation & Startup Service for HP BladeSystem Infrastructure

C7000 UE602E
C3000 UF817E

HP Installation & Startup Service for HP c3000 (OS only)

UF818E

Blades network switch and Virtual Connect configuration to network

HP Enhanced Network Installation and Startup service for HP BladeSystem

C7000 UE603E
C3000 UH749E

ProLiant enclosure and server blades

HW Installation for Enclosure and Server Blades

C7000 UE494E
C3000 UH749E

ProLiant server blades

HW Installation for Additional Server Blades

UE493E

HP 4 Gb 12/24 Port SAN Switch

HW Installation

U5988E

HP StorageWorks Ultrium 448c Tape Blade

HW Installation

U2090E

SB40c Storage Blade

HW Installation

UF213E

Installation service for HP Infiniband Adaptor

HW Installation

HC046E

The HP StorageWorks All-in-one SB600c

HW Installation

UF285E

Installation and startup for Integrity server blade BL860c, BL870c

Installation and startup for Integrity server plus RDP

HA114A1

ProLiant Essentials Vulnerability and Patch Management Pack

Installation & Startup of ProLiant Essentials Vulnerability and Patch Management Pack

UC929E

HP-UX installation and start up service

SW Installation and Startup

HA134A1-004

Insight Dynamics - VSE

SW Installation and Startup

UF819E

Datacenter cooling assessment

HP Thermal Quick Assessment for HP BladeSystem Environments

UE234E

Note: Further options are available. Contact your HP sales representative for more information.

Recommended HP BladeSystem c-Class Hardware Support Services

Product	Service Description	Part Number
HP BladeSystem enclosure	3-Year 4-Hour Onsite Response, 24x7—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber Channel module, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution	UE479E
HP BladeSystem enclosure	3-Year 4-Hour Onsite Response, 13x5—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber Channel module, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution	UE478E
HP BladeSystem enclosure	3-Year 6-Hour Call-to-Repair, 24x7—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber Channel module, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution	HE480E
HP BladeSystem c-Class enclosure	3-Year Next Business Day—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber Channel module, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution	UE477E
HP ProLiant BL2xxc server blade	3-Year 4-Hour Onsite Response, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server	UK043E
HP ProLiant BL2xxc server blade	3-Year 4-Hour Onsite Response, 13x5—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server	UK042E
HP ProLiant BL2xxc server blade	3-Year 6-Hour Call-to-Repair, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server	UK044E
HP ProLiant BL2x2xx server blade	3-Year 4-Hour Onsite Response, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server	UK145E
HP ProLiant BL2x2xx server blade	3-Year 4-Hour Onsite Response, 13x5—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server	UK144E
HP ProLiant BL2x2xx server blade	3-Year 6-Hour Call-to-Repair, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server	UK146E
HP ProLiant BL4xxc server blade	3-Year 4-Hour Onsite Response, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server	UK066E
HP ProLiant BL4xxc server blade	3-Year 4-Hour Onsite Response, 13x5—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server	UK065E
HP ProLiant BL4xxc server blade	3-Year 6-Hour Call-to-Repair, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server	UK067E
HP ProLiant BL6xxc server blade	3-Year 4-Hour Onsite Response, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server	UK109E
HP ProLiant BL6xxc server blade	3-Year 4-Hour Onsite Response, 13x5—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server	UK108E
HP ProLiant BL6xxc server blade	3-Year 6-Hour Call-to-Repair, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server	UK110E
SB40 Storage Blade	3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage	U206E
SB40 Storage Blade	3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage	U207E
SB40 Storage Blade	3-Year 6-Hour Call-to-Repair Onsite Service, 7-Day x 24-Hour Coverage	U208E
HP Infiniband Adaptor	3-Year Next Business Day Onsite Service, 5-Day x 9-Hour Coverage	UA245E
HP Infiniband Adaptor	3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage	UA246E
HP Infiniband Adaptor	3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage	UA247E
HP Infiniband Adaptor	3-Year 6-Hour Call-to-Repair Onsite Service, 7-Day x 24-Hour Coverage	UA248E
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade	3-Year Next Business Day Onsite Service, 5-Day x 9-Hour Coverage	UC007E
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade	3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage	UC008E
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade	3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage	UC009E
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade	3-Year 6-Hour Call-to-Repair Onsite Service, 7-Day x 24-Hour Coverage	UC023E
HP 4Gb, 24 Port SAN Switch	3-Year Next Business Day Onsite Service, 5-Day x 9-Hour Coverage	UE436E
HP 4Gb, 24 Port SAN Switch	3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage	UE437E
HP 4Gb, 24 Port SAN Switch	3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage	UE438E
HP 4Gb, 24 Port SAN Switch	3-Year 6-Hour Call-to-Repair Onsite Service, 7-Day x 24-Hour Coverage	UE439E
HP StorageWorks Ultrium 448c Tape Blade	3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage	H4617E
HP StorageWorks Ultrium 448c Tape Blade	3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage	H4622E

Note: HP Care Pack services for the c7000 Enclosure cover the enclosure, power supplies, and fans. HP-supported Ethernet devices covered include the Ethernet Pass-Through Module, Fibre Channel Pass-Through Module, and GbE2c Ethernet Blade Switch. HP-qualified rack options, when installed within the same rack, are also covered.

Recommended HP BladeSystem c-Class Software Support Services

Product	Service Description	Part Number
SUSE Software	SW Phone 9x5—10 incidents	U9935E
SUSE Software	SW Phone 24x7—10 incidents	U9936E
SUSE Software	SW Phone 24x7—25 incidents	U9938E
SUSE Software	SW Phone 9x5 STS unlimited per server	U8260E
SUSE Software	SW Phone 24x7 STS unlimited per server	U8262E
Red Hat	SW Phone 9x5—10 incidents	U3402E
Red Hat	SW Phone 24x7—10 incidents	U3406E
Red Hat	SW Phone 9x5—25 incidents	U3407E
Red Hat	SW Phone 24x7—25 incidents	U3408E
Red Hat	9x5 STS unlimited per server	U8159E
Red Hat	24x7 STS unlimited per server	U8161E
Microsoft	SW Phone 9x5—10 incidents	U9268E
Microsoft	SW Phone 24x7—10 incidents	U9269E
Microsoft	SW Phone 9x5—25 incidents	U8293E
Microsoft	SW Phone 24x7—25 incidents	U8294E
Microsoft	9x5 STS unlimited per server	U8167E
Microsoft	24x7 STS unlimited per server	U8168E
Insight Dynamics – VSE with Insight Control support	3 years 24x7	UK600E
Insight Dynamics – VSE with Insight Control support	3 years 24x7 16Svr	UK603E
Insight Dynamics – VSE with Insight Control support	3 years 24x7 8Svr	UK606E
Insight Dynamics – VSE without Insight Control support	3 years 24x7	UK609E
Capacity Advisor 100 Pack SW Support	3 years 24x7	UK612E

Note: Software support services for the Microsoft operating environment include support for the operating system and selected Microsoft applications.
Note: Software support services can be purchased in two forms: by incidents (10 or 25) or unlimited. Incident services are based on a volume need and are not tied to a specific product. Unlimited services are “per-product” based (i.e., for each ProLiant server blade).
STS=Software technical support

Recommended HP BladeSystem Proactive Service

Service Level

Service Description

Supported Products

Part Number

HP 1-year HP Practice BladeSystem Service

Consultancy service to support HP BladeSystem and management software optimisation and performance improvement.

Environmental service covering HP BladeSystem products and related management software

UG858E

Recommended HP BladeSystem Education Courses

Training Module	Description	Part Number
Introduction to HP BladeSystem	An architecture overview of the HP BladeSystem solutions	HE642AAE
Insight Control Environment Foundation	Understand the key elements of ICE to manage, monitor, deploy and update HP ProLiant servers and blades	HE643S
Managing and Monitoring Insight Control Environment	In-depth knowledge of HP SIM, ILO and their architecture to perform essential administration tasks such as: installation, configuration and discovery	HE644S
Deploying and Updating Insight Control Environment	In-depth knowledge of HP RDP to perform essential administration tasks such as software updates and license management.	HE645S
HP BladeSystem administration	Learn how to successfully deploy and manage HP BladeSystem servers.	HE646S
HP BladeSystem Automation	Learn more about automating your HP BladeSystem environment, including the installation and utilization of the HP BladeSystem Automation Toolkit (BAT).	HE647S
HP Care Pack Total Education One	A credit of education services you can use for all our scheduled courses in any of our education centers and online. It is a flexible, economical, and simple way to purchase training.	U5466S#4NK or UC818E