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Recommended HP BladeSystem c-Class Services - Part Numbers
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Refer to the appropriate table below for the part number of a recommended HP BladeSystem c-Class service.

Recommended HP BladeSystem c-Class Installation & Startup Services

Product/Service Service Name Part Number

HP BladeSystem enclosure, Virtual Connect Ethernet and Fiber Channel modules, ProLiant and Integrity server blade, direct attach storage blades, RDP, SIM

HP Installation & Startup  Service for HP BladeSystem Infrastructure

UE602E/HA114A1-5FY
ProLiant enclosure and server blades
HW Installation for Enclosure and Server Blades
UE494E
ProLiant server blades
HW Installation for Additional Server Blades
UE493E

ProLiant Essentials Vulnerability and Patch Management Pack

Installation & Startup of ProLiant Essentials Vulnerability and Patch Management Pack
UC929E
HP 4 Gb 12/24 Port SAN Switch
HW Installation
U5988E
Network and Virtual Connect advanced configuration
HP BladeSystem Enhanced Network Installation and Startup
UE603E
HP-UX installation and start up service
SW Installation and Startup
HA134A1-004
Installation service for HP Infiniband Adaptor
HW Installation
HC046E
SB40c Storage Blade
HW Installation
UF213E
Datacenter cooling assessment
HP Thermal Quick Assessment for HP BladeSystem Environments
UE234E
Note: Further options are available. Contact your HP sales representative for more information.

Recommended HP BladeSystem c-Class Hardware Support Services
Product Service Description Part Number
HP BladeSystem enclosure
3-Year 4-Hour Onsite Response, 24x7—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber Channel module, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution
UE479E
HP BladeSystem enclosure
3-Year 4-Hour Onsite Response, 13x5—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber Channel module, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution
UE478E
HP BladeSystem enclosure
3-Year 6-Hour Call-to-Repair, 24x7—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber Channel module, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution
HE480E
HP BladeSystem c-Class enclosure
3-Year Next Business Day—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber Channel module, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution
UE477E
HP ProLiant BL server blade
3-Year 4-Hour Onsite Response, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
UE459E
HP ProLiant BL server blade
3-Year 4-Hour Onsite Response, 13x5—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
UE458E
HP ProLiant BL server blade
3-Year 6-Hour Call-to-Repair, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
UE460E
SB40 Storage Blade
3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage
U206E
SB40 Storage Blade
3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage
U207E
SB40 Storage Blade
3-Year 6-Hour Call-to-Repair Onsite Service, 7-Day x 24-Hour Coverage
U208E
HP Infiniband Adaptor
3-Year Next Business Day Onsite Service, 5-Day x 9-Hour Coverage
UA245E
HP Infiniband Adaptor
3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage
UA246E
HP Infiniband Adaptor
3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage
UA247E
HP Infiniband Adaptor
3-Year 6-Hour Call-to-Repair Onsite Service, 7-Day x 24-Hour Coverage
UA248E
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade
3-Year Next Business Day Onsite Service, 5-Day x 9-Hour Coverage
UC007E
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade
3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage
UC008E
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade
3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage
UC009E
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade
3-Year 6-Hour Call-to-Repair Onsite Service, 7-Day x 24-Hour Coverage
UC023E
HP 4Gb, 24 Port SAN Switch
3-Year Next Business Day Onsite Service, 5-Day x 9-Hour Coverage
UE436E
HP 4Gb, 24 Port SAN Switch
3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage
UE437E
HP 4Gb, 24 Port SAN Switch
3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage
UE438E
HP 4Gb, 24 Port SAN Switch
3-Year 6-Hour Call-to-Repair Onsite Service, 7-Day x 24-Hour Coverage
UE439E
Note: HP Care Pack services for the c7000 Enclosure cover the enclosure, power supplies, and fans.  HP-supported Ethernet devices covered include the Ethernet Pass-Through Module, Fibre Channel Pass-Through Module, and GbE2c Ethernet Blade Switch. HP-qualified rack options, when installed within the same rack, are also covered.

Recommended HP BladeSystem c-Class Software Support Services
Product Service Description Part Number
SUSE Software
SW Phone 9x5—10 incidents
U9935E
SUSE Software
SW Phone 24x7—10 incidents
U9936E
SUSE Software
SW Phone 24x7—25 incidents
U9938E
SUSE Software
SW Phone 9x5 STS unlimited per server
U8260E
SUSE Software
SW Phone 24x7 STS unlimited per server
U8262E
Red Hat
SW Phone 9x5—10 incidents
U3402E
Red Hat
SW Phone 24x7—10 incidents
U3406E
Red Hat
SW Phone 9x5—25 incidents
U3407E
Red Hat
SW Phone 24x7—25 incidents
U3408E
Red Hat
9x5 STS unlimited per server
U8159E
Red Hat
24x7 STS unlimited per server
U8161E
Microsoft
SW Phone 9x5—10 incidents
U9268E
Microsoft
SW Phone 24x7—10 incidents
U9269E
Microsoft
SW Phone 9x5—25 incidents
U8293E
Microsoft
SW Phone 24x7—25 incidents
U8294E
Microsoft
9x5 STS unlimited per server
U8167E
Microsoft
24x7 STS unlimited per server
U8168E
Note: Software support services for the Microsoft operating environment include support for the operating system and selected Microsoft applications.
Note: Software support services can be purchased in two forms: by incidents (10 or 25) or unlimited. Incident services are based on a volume need and are not tied to a specific product. Unlimited services are “per-product” based (i.e., for each ProLiant server blade).
STS=Software technical support

Recommended HP BladeSystem Proactive Essentials Services

Service Level Service Description OS/OE Part Number
HP 1-year Proactive Essentials 24x7 SW 50 Incidents Microsoft service
Proactives+50 software incidents with 24x7 coverage
Microsoft
U9977E
HP 1-year Proactive Essentials 24x7 SW 50 Incidents Red Hat service
Proactives+50 software incidents with 24x7 coverage
Linux
U9978E
HP 1-year Proactive Essentials 24x7 SW 50 Incidents SUSE service
Proactives+50 software incidents with 24x7 coverage
Linux
U9979E


Recommended HP BladeSystem Proactive Service
Service Level Service Description Supported Products Part Number

HP 1-year HP Practice BladeSystem Service

Consultancy service to support HP BladeSystem and management software optimisation and performance improvement.
Environmental service covering HP BladeSystem products and related management software
UG858E


Recommended HP BladeSystem Education Courses

Training Module Description Part Number
Introduction to HP BladeSystem
An architecture overview of the HP BladeSystem solutions
HE642AAE
Insight Control Environment Foundation     
Understand the key elements of ICE to manage, monitor, deploy and update HP ProLiant servers and blades
HE643S
Managing and Monitoring Insight Control Environment
In-depth knowledge of HP SIM, ILO and their architecture to perform essential administration tasks such as: installation, configuration and discovery
HE644S
Deploying and Updating Insight Control Environment
In-depth knowledge of HP RDP to perform essential administration tasks such as software updates and license management.
HE645S
HP BladeSystem administration
Learn how to successfully deploy and manage HP BladeSystem servers.
HE646S
HP BladeSystem Automation
Learn more about automating your HP BladeSystem environment, including the installation and utilization of the HP BladeSystem Automation Toolkit (BAT).
HE647S
HP Care Pack Total Education One
A credit of education services you can use for all our scheduled courses in any of our education centers and online. It is a flexible, economical, and simple way to purchase training.
U5466S#4NK
or UC818E

Visit the Education Services site for comprehensive course listings, part numbers, and ordering information.



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