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Recommended HP BladeSystem c-Class Services - Part Numbers
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Refer to the appropriate table below for the part number of a recommended HP BladeSystem c-Class service.

Recommended HP BladeSystem c-Class Installation & Startup Services
Product/Service Service Name Part Number

HP BladeSystem enclosure, Virtual Connect Ethernet and Fiber Channel modules, ProLiant and Integrity server blade, Infiniband, direct attach storage blades, SAN storage blade, tape blade, Insight Control, scripted Microsoft or Linux OS, optional Service Essentials

HP Installation & Startup  Service for HP BladeSystem Infrastructure
C7000 UE602E
C3000 UF817E
HP BladeSystem enclosure, Virtual Connect Ethernet and Fiber Channel modules, ProLiant and Integrity server blade, Infiniband, direct attach storage blades, SAN storage blade, tape blade scripted Microsoft or Linux OS
 HP Installation & Startup  Service for HP c3000 (OS only)
 UF818E
Blades network switch and Virtual Connect configuration to network
 HP Enhanced Network Installation and Startup service for HP BladeSystem
 C7000 UE603E
C3000 UH749E
ProLiant enclosure and server blades
 HW Installation for Enclosure and Server Blades
 C7000 UE494E
C3000 UH749E
ProLiant server blades
 HW Installation for Additional Server Blades
 UE493E
HP 4 Gb 12/24 Port SAN Switch
 HW Installation
 U5988E
HP StorageWorks Ultrium 448c Tape Blade
 HW Installation
 U2090E
SB40c Storage Blade
 HW Installation
 UF213E
Installation service for HP Infiniband Adaptor
 HW Installation
 HC046E
The HP StorageWorks All-in-one SB600c
 HW Installation
 UF285E
Installation and startup for Integrity server blade BL860c, BL870c
 Installation and startup for Integrity server plus RDP
 HA114A1

ProLiant Essentials Vulnerability and Patch Management Pack
Installation & Startup of ProLiant Essentials Vulnerability and Patch Management Pack
 UC929E
HP-UX installation and start up service
 SW Installation and Startup
 HA134A1-004
Insight Dynamics - VSE
 SW Installation and Startup
 UF819E
Datacenter cooling assessment
 HP Thermal Quick Assessment for HP BladeSystem Environments
 UE234E
Note: Further options are available. Contact your HP sales representative for more information.

Recommended HP BladeSystem c-Class Hardware Support Services
Product Service Description Part Number
HP BladeSystem enclosure
 3-Year 4-Hour Onsite Response, 24x7—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber Channel module, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution
 UE479E
HP BladeSystem enclosure
 3-Year 4-Hour Onsite Response, 13x5—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber Channel module, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution
 UE478E
HP BladeSystem enclosure
 3-Year 6-Hour Call-to-Repair, 24x7—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber Channel module, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution
 HE480E
HP BladeSystem c-Class enclosure
 3-Year Next Business Day—covers the enclosure, patch panels, Virtual Connect Ethernet and Fiber Channel module, HP-supported Ethernet interconnects, power enclosure with power supplies, and power distribution
 UE477E
HP ProLiant BL2xxc server blade
 3-Year 4-Hour Onsite Response, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
 UK043E
HP ProLiant BL2xxc server blade
 3-Year 4-Hour Onsite Response, 13x5—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
 UK042E
HP ProLiant BL2xxc server blade
 3-Year 6-Hour Call-to-Repair, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
 UK044E
HP ProLiant BL2x2xx server blade
 3-Year 4-Hour Onsite Response, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
 UK145E
HP ProLiant BL2x2xx server blade
 3-Year 4-Hour Onsite Response, 13x5—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
 UK144E
HP ProLiant BL2x2xx server blade
 3-Year 6-Hour Call-to-Repair, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
 UK146E
HP ProLiant BL4xxc server blade
 3-Year 4-Hour Onsite Response, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
 UK066E
HP ProLiant BL4xxc server blade
 3-Year 4-Hour Onsite Response, 13x5—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
 UK065E
HP ProLiant BL4xxc server blade
 3-Year 6-Hour Call-to-Repair, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
 UK067E
HP ProLiant BL6xxc server blade
 3-Year 4-Hour Onsite Response, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
 UK109E
HP ProLiant BL6xxc server blade
 3-Year 4-Hour Onsite Response, 13x5—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
 UK108E
HP ProLiant BL6xxc server blade
 3-Year 6-Hour Call-to-Repair, 24x7—covers the server blade and all HP-branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server
 UK110E
SB40 Storage Blade
 3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage
 U206E
SB40 Storage Blade
 3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage
 U207E
SB40 Storage Blade
 3-Year 6-Hour Call-to-Repair Onsite Service, 7-Day x 24-Hour Coverage
 U208E
HP Infiniband Adaptor
 3-Year Next Business Day Onsite Service, 5-Day x 9-Hour Coverage
 UA245E
HP Infiniband Adaptor
 3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage
 UA246E
HP Infiniband Adaptor
 3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage
 UA247E
HP Infiniband Adaptor
 3-Year 6-Hour Call-to-Repair Onsite Service, 7-Day x 24-Hour Coverage
 UA248E
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade
 3-Year Next Business Day Onsite Service, 5-Day x 9-Hour Coverage
 UC007E
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade
 3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage
 UC008E
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade
 3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage
 UC009E
HP 4Gb, 12 Port SAN Switch & 4Gb, 12 Port SAN Switch Upgrade
 3-Year 6-Hour Call-to-Repair Onsite Service, 7-Day x 24-Hour Coverage
 UC023E
HP 4Gb, 24 Port SAN Switch
 3-Year Next Business Day Onsite Service, 5-Day x 9-Hour Coverage
 UE436E
HP 4Gb, 24 Port SAN Switch
 3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage
 UE437E
HP 4Gb, 24 Port SAN Switch
 3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage
 UE438E
HP 4Gb, 24 Port SAN Switch
 3-Year 6-Hour Call-to-Repair Onsite Service, 7-Day x 24-Hour Coverage
 UE439E
HP StorageWorks Ultrium 448c Tape Blade
 3-Year 4-Hour Onsite Service, 5-Day x 13-Hour Coverage
 H4617E
HP StorageWorks Ultrium 448c Tape Blade
 3-Year 4-Hour Onsite Service, 7-Day x 24-Hour Coverage
 H4622E
Note: HP Care Pack services for the c7000 Enclosure cover the enclosure, power supplies, and fans.  HP-supported Ethernet devices covered include the Ethernet Pass-Through Module, Fibre Channel Pass-Through Module, and GbE2c Ethernet Blade Switch. HP-qualified rack options, when installed within the same rack, are also covered.

Recommended HP BladeSystem c-Class Software Support Services
Product Service Description Part Number
SUSE Software
SW Phone 9x5—10 incidents
 U9935E
SUSE Software
SW Phone 24x7—10 incidents
 U9936E
SUSE Software
SW Phone 24x7—25 incidents
 U9938E
SUSE Software
SW Phone 9x5 STS unlimited per server
U8260E
SUSE Software
SW Phone 24x7 STS unlimited per server
 U8262E
Red Hat
 SW Phone 9x5—10 incidents
 U3402E
Red Hat
 SW Phone 24x7—10 incidents
 U3406E
Red Hat
 SW Phone 9x5—25 incidents
 U3407E
Red Hat
 SW Phone 24x7—25 incidents
 U3408E
Red Hat
 9x5 STS unlimited per server
 U8159E
Red Hat
 24x7 STS unlimited per server
 U8161E
Microsoft
 SW Phone 9x5—10 incidents
 U9268E
Microsoft
 SW Phone 24x7—10 incidents
 U9269E
Microsoft
 SW Phone 9x5—25 incidents
 U8293E
Microsoft
 SW Phone 24x7—25 incidents
 U8294E
Microsoft
 9x5 STS unlimited per server
 U8167E
Microsoft
 24x7 STS unlimited per server
 U8168E
Insight Dynamics – VSE with Insight Control support
 3 years 24x7
 UK600E
Insight Dynamics – VSE with Insight Control support
 3 years 24x7 16Svr
 UK603E
Insight Dynamics – VSE with Insight Control support
 3 years 24x7 8Svr
 UK606E
Insight Dynamics – VSE without Insight Control support
 3 years 24x7
 UK609E
Capacity Advisor 100 Pack SW Support
 3 years 24x7
 UK612E
Note: Software support services for the Microsoft operating environment include support for the operating system and selected Microsoft applications.
Note: Software support services can be purchased in two forms: by incidents (10 or 25) or unlimited. Incident services are based on a volume need and are not tied to a specific product. Unlimited services are “per-product” based (i.e., for each ProLiant server blade).
STS=Software technical support

Recommended HP BladeSystem Proactive Service
Service Level Service Description Supported Products Part Number

HP 1-year HP Practice BladeSystem Service
Consultancy service to support HP BladeSystem and management software optimisation and performance improvement.
 Environmental service covering HP BladeSystem products and related management software
 UG858E


Recommended HP BladeSystem Education Courses
Training Module Description Part Number
Introduction to HP BladeSystem
 An architecture overview of the HP BladeSystem solutions
 HE642AAE
Insight Control Environment Foundation     
Understand the key elements of ICE to manage, monitor, deploy and update HP ProLiant servers and blades
 HE643S
Managing and Monitoring Insight Control Environment
 In-depth knowledge of HP SIM, ILO and their architecture to perform essential administration tasks such as: installation, configuration and discovery
 HE644S
Deploying and Updating Insight Control Environment
 In-depth knowledge of HP RDP to perform essential administration tasks such as software updates and license management.
HE645S
HP BladeSystem administration
 Learn how to successfully deploy and manage HP BladeSystem servers.
HE646S
HP BladeSystem Automation
 Learn more about automating your HP BladeSystem environment, including the installation and utilization of the HP BladeSystem Automation Toolkit (BAT).
HE647S
HP Care Pack Total Education One
 A credit of education services you can use for all our scheduled courses in any of our education centers and online. It is a flexible, economical, and simple way to purchase training.
 U5466S#4NK
or UC818E

Visit the Education Services site for comprehensive course listings, part numbers, and ordering information.



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