Speed time-to-production - and lay the groundwork for long-term Superdome reliability.
HP Foundation Service Solution delivers a comprehensive set of pre-installation and deployment services to help you get your Superdome system up-and-running right. And it complements this expert start-up assistance with round-the-clock hardware and software problem-resolution support from the Superdome-savvy professionals at HP Services.
Expressly developed to meet your need for rapid implementation and precise configuration, this multifaceted offering addresses every phase of the solution lifecycle with Superdome-specific planning, design, integration, installation, and management services.
Reduce design problems . . . shorten time-to-results.
Choose HP Foundation Service Solution to:
- Speed and simplify Superdome implementation.
Installation, configuration, and hands-on staff training help you bring your new Superdome server on-line rapidly and efficiently.
- Minimize disruption at your site.
Pre-integration services result in a net time savings of as much as 50 percent over integration on site, so your system is available to go to work in your application environment far sooner.
- Improve IT staff productivity and minimize downtime.
HP's customizable "currency credits" system helps ensure that your staff receives educational services directly relevant to their needs and levels of expertise.
- Collaborate with multi-OS resources you can rely on.
HP Services professionals are fluent in all Superdome environments, from Windows and HP-UX to Linux and OpenVMS. They can help you make the most of the operating system(s) you're running today, as well as those you may migrate to tomorrow.
A custom-tailorable solution for clean installation, precise configuration, and ongoing 24x7 support
Key elements of HP Foundation Service Solution include:
- A total customer experience manager responsible for all project coordination from closed-loop solution management to HP Services' unique process-based methodology
- Design services that translate your business and technical needs into a solution that melds all necessary hardware and software
- A Superdome readiness checkup focusing on your IT strategy, technology, applications, staff, and key processes; HP Services professionals explore your overall objectives in relation to your IT environment and provide prioritized improvement recommendations
- Factory integration and testing of system hardware and software to help ensure your solution is configured correctly and arrives ready to run
- Comprehensive site preparation to ready your environment to handle the physical requirements of the Superdome system
- Installation, including unpacking, moving, assembling, and powering-up your system
- Education delivered through a flexible training solution that helps your IT staff develop the skills required for Superdome implementation, administration, and management in a multi-OS environment
- An integrated support program featuring HP Support Plus 24 service to help minimize the effects of unplanned downtime; includes onsite hardware support and over-the-phone software support available 24x7x365, four-hour onsite hardware response, cost-saving software updates
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