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| Questions about buying Red Hat Enterprise Linux from HP |
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| Questions about installation |
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| Features of the new product offering |
Q1. What are the new features of Red Hat Enterprise Linux 5 (RHEL 5)? |
A1. Red Hat Enterprise Linux 5 and Advanced Platform encompass more than 1200 components, and include technology developed by Red Hat in collaboration with customers and partners—including performance and security enhancements enabled by HP, and the open source community. New functionality adds standards-based virtualization, greater security, better manageability, higher performance, scalability for both 32- and 64-bit scale-up and scale-out workloads, desktop enhancements, and more.
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Q2. When will RHEL5 be supported on HP Integrity servers? |
A2. Both the RHEL 5 base and Advanced Platform products are orderable and supported across the HP Integrity server family. Please see www.hp.com/go/lxintegritycert for the latest Linux on Integrity server support and certification information.
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| Q3. What are the new Red Hat Enterprise Linux server products? |
A3. There are still two server variants, both based on the same core technology (kernel, libraries, tool chain, applications, utilities, etc) to ensure that OEM and ISV certifications apply to both variants equally. However, the mainstream high volume server, Red Hat Enterprise Linux Advanced Platform includes technical capabilities beyond the base product, Red Hat Enterprise Linux.
- Red Hat Enterprise Linux Advanced Platform is designed for mainstream customers. It provides extensive server and storage virtualization capabilities, and supports servers of any size. The storage virtualization capabilities are provided by the inclusion of Red Hat Global File System and Red Hat Cluster Suite technologies. In combination with the ability to host an unlimited number of virtualized guest operating systems, Advanced Platform provides the most flexible and scalable environment on the market today.
- The second server product, Red Hat Enterprise Linux, is the foundation on which Advanced Platform is built. It is suitable for small systems, supporting servers with up to 2 processor sockets. It includes server virtualization capabilities, and its subscriptions provide support for up to 4 virtualized guest environments.
- Red Hat Enterprise Linux Advanced Platform is priced the same as the previous AS product. Red Hat Enterprise Linux 5 is priced the same as the previous ES product. Upon subscription renewal, ES customers will be transitioned to RHEL 5, and AS customers will be upgraded to Advanced Platform.
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| Q4. How is Red Hat Enterprise Linux (RHEL) now packaged and what’s different? |
A4. There are two RHEL server products.
Red Hat Enterprise Linux
- Replaces RHEL ES; priced the same
- Supports up to 2 Sockets
- Up to 4 guests of any supported operating system
- Improves performance, manageability, security, auditing, Windows interoperability, file system, and development tools
- Management: Includes comprehensive management capabilities
- Includes standard (9x5) or Premium Support (24x7)
Red Hat Enterprise Linux Advanced Platform (formerly “RHEL AS”)
- Replaces Red Hat Enterprise Linux AS; priced the same
- Supports unlimited sockets
- Unlimited virtual instances of any guest O/S
- Improves performance, manageability, security, auditing, Windows interoperability, file system, and development tools
- Management: Includes comprehensive management capabilities
- Includes Red Hat Global File System and Red Hat Cluster Suite: High availability clustering and failover; application and guest operating system failover
- Includes Standard (9x5) or Premium Support (24x7)
For more information see www.redhat.com
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| Q5. Are Red Hat Global File System and Red Hat Cluster Suite still available as separate products? |
| A5. Yes. In fact, they are still needed by RHEL3/4 customers. For RHEL5 customers, these technologies are provided exclusively with the Advanced Platform product. GFS is also available from HP as a bundle with Serviceguard for Linux . Customers can also obtain GFS and Cluster Suite through SLMS. |
| Q6. How does Red Hat refer to sockets? |
| A6: Socket count refers to the maximum server capacity, not the number of occupied sockets. A socket may contain multi-core and/or multi-thread processors. |
| Questions about buying Red Hat Enterprise Linux from HP |
Q1. Where can I find out more about Linux solutions on HP Integrity Servers?
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Q2. What versions of Red Hat Enterprise Linux products are on supported Integrity servers?
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A2. Red Hat Enterprise Linux version 5, version 4, and version 3 are supported on HP Integrity servers. Please visit www.hp.com/go/lxintegritycert for the latest Linux on Integrity server support and certification information.
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Q3. Are there new Red Hat product numbers for Integrity servers? |
A3: HP sells Red Hat Enterprise Linux products bundled with both the OS subscription license and with HP phone-in support.For more information, visit How to buy.
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Q4. Why should I consider buying Red Hat Enterprise Linux from HP? |
A4. HP offers customers the convenience of one-stop shopping and one-call support for your Integrity server and Red Hat Enterprise Linux software needs. HP is a certified software reseller uniquely qualified to assist you with all your software needs. Red Hat and HP have established a support infrastructure that allows either company to escalate and solve customer problems seamlessly.
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Q5. What changes have been made to these Linux operating systems offered by HP?
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A5. HP is making no changes to the Red Hat Enterprise Linux software—this is the same packaged product software being offered by Red Hat.
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Q6. What is the HP Integrity Essentials Foundation Pack for Linux?
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A6.The HP Integrity Essentials Foundation Pack for Linux contains essential software needed to install, configure, and manage Integrity servers with Linux. For more information, visit www.hp.com/go/integritylinuxessentials.
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| Services |
| Q1. How will support be offered for RHEL products? |
| A1. Software technical support (phone support) for RHEL will be bundled with the RHEL subscriptions. Customers have a choice of either 9x5 support or 24x7 support. Enhanced support levels will also be available including Support Plus, Support Plus 24, Proactive Essentials, Proactive 24 and Critical Service. |
| Q2. Who do I call for service and support? |
| A2. Customers that purchase Red Hat Enterprise Linux operating systems from HP should call HP for both OS and server support. |
Q3. How does HP service and support differ from Red Hat service and support?
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A3. HP offers comprehensive service levels for our global customers, such as a Standard, and Premium levels for Red Hat Enterprise Linux. HP provides the Level 1 and 2 support service and is always the customer point of contact. Red Hat provides back end Level 3 support to HP.
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| Q4. Where can I find out more information about HP Services for RHEL? |
| A4: Please visit HP Services |
| Q5: Are all features of RHEL 5 supported by HP Services including GFS and Cluster Suite? |
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| Installation |
| Q1. How do I install Red Hat if I chose not to receive a media kit? |
A1. Customers can choose to download the RHEL operating system directly from the Red Hat web site and NOT receive a media kit from HP containing the software. This will occur when the RHEL media product is not ordered with the RHEL subscription product option (The media kit product is always included by default.).
It will be necessary to register at the RHN web site prior to download. Registration will require the Red Hat subscription number that each customer will receive with their Red Hat OS order.
- Register and login at www.redhat.com/rhn.
- Click on channels and then select Red Hat Enterprise Linux AS (v.4 for 64-bit Intel® Itanium®).
- Select and download the 'ISO' file for your platform.
- Burn the 'ISO' to disk (note: remember to label your disks after you burn them).
Note: Downloading of ISO images is only available to customers with paid entitlements to Red Hat Network. |
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| Q2. Where can i find out more information about installing and upgrading Red Hat Enterpise Linux? |
| A2. For more information see Red Hat's RHEL 5.1 documentation (release notes, installation and virtualization guides) |
Q3. What if I lose or misplace my installation number?
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A3. Contact your HP customer service representative.
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| Virtualization |
| Q1. What exactly is server virtualization? |
| A1. Server virtualization software allows a single physical system to run multiple, separate operating systems and their applications. The underlying virtualization software that is deployed on the server is called the host. The multiple operating systems that run in the virtualized environment provided by the host are called guests. A new virtual server can be created in a matter of seconds. Many different configurations are possible. Virtualization dramatically enhances the value of the server due to its ability to reduce IT costs through consolidation and increase IT flexibility and responsiveness. |
| Q2. What virtualization technologies runs on HP Integrity servers? |
| A2. Both HP Integrity Virtual Machines and the RHEL 5 server virtualization capabilities are virtualization technologies that enable you to create multiple virtual servers or machines within a single HP Integrity server. |
| Q3. What is HP Integrity Virtual Machines (Integrity VM) and what versions of Red Hat Enterprise Linux does it support as a guest OS? |
| A3. HP Integrity Virtual Machines (Integrity VM), is a soft partitioning and virtualization technology within HP's Virtual Server Environment, that enables you to create multiple virtual servers or machines within a single HP Integrity server or nPartition. Integrity VM supports RHEL 4.4 and RHEL 4.5 as a guest OS. OS guest support for RHEL 5 planned to be available in the future. For more information see www.hp.com/go/integrityvm |
| Q4. Does Red Hat Enterprise Linux 5 include virtualization? |
| A4. Yes. Red Hat Enterprise Linux 5 product includes server virtualization capabilities with support for both para- and full virtualization. Every existing Red Hat Enterprise Linux customer can update to version 5 and use virtualization immediately for no additional charge. A number of management tools are provided, and Red Hat Network has been enhanced to understand and manage virtualized environments. Several Red Hat white papers are available that describe how customers can benefit from virtualized environments. See the Red Hat website for these whitepapers and additional information. |
| Q5. Is virtualization available for the HP Integrity servers? |
| A5. The RHEL 5.1 update includes the completion of virtualization support on Intel® Itanium® processor-based platforms. HP endorses the use of this virtualization technology for those customers interested in early deployments. HP's recommended reading for customers seeking to use the virtualization technology includes Red Hat's RHEL 5.1 documentation (release notes, installation and virtualization guides) and HP Integrity RHEL 5.1 support notes. These documents will cover feature updates, known issues, and minimum and maximum configuration limits for RHEL 5.1 virtualization on HP Integrity servers. |
| Q6. Where can I find out more about the virtualization capabilities available with the RHEL products? |
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