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Strategy and Portfolio Management

Establish project and programme governance while improving IT portfolio and IT asset management
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Shantou Power keeps IT business services flow centred on business operations

Establish governance and improve IT asset management

Overview

Your organisation is asked to deliver multiple projects on time and on budget. But limited resources can make it difficult to meet these goals. You need better ways to handle IT portfolio management and IT asset management. You need the right governance, processes and products to gain control over your entire project portfolio, assets and technology-enabled services. This will improve decision making, reduce asset and project portfolio costs, manage service demand and lessen operational risks.
Improve decision making and governance and reduce risk and costs with solutions that target:
  • Demand and IT portfolio management – Implement IT governance by automating project and resource management and aligning portfolio investments with goals
  • IT asset and financial management – Gain control over financial, contractual and physical aspects of IT assets throughout their lifecycle

Put strategy and portfolio management solutions to work

Improve productivity

Improve productivity

By standardising technology services and automating management of a diverse environment, Western Australia Dept. of Education is able to:
  • Improve services to over 300,000 students and faculty
  • Increase system uptime
  • Significantly increase technology use in schools
  • Reduce support costs for individual schools
  • Speed resolution of issues

» Download this story (330 KB, PDF)

Increase effectiveness and reduce costs

Increase effectiveness and reduce costs

By automating service management and centralising information, Chemtronics Biomedical Engineering can:
  • Provide a stable, robust and flexible platform
  • Centralise information and data to improve business and staff effectiveness
  • Increase productivity, streamline administration and improve use of resources for significant savings

» Access this customer story (313 KB, PDF)

Improve customer satisfaction

Improve customer satisfaction

By eliminating unknown service threats and their potential impact, China Everbright Bank is able to:
  • Streamline management workflows for greater efficiency and improved service levels
  • Improve allocation of roles and responsibilities of operations and maintenance staff
  • Standardise, integrate and automate operations to improve customer satisfaction

» Learn more about this success story (143 KB, PDF)

Key components