Technology organisations have only one mission – to create business value by sourcing, delivering and governing services. This requires orchestrated automated services that combine the necessary business logic with the data required by the service. Faced with rigid, change-adverse applications and the exploding growth rate of data and information, success depends on a new approach.
This new approach requires Service Portfolio Management to prioritise services and align resources with business priorities. It requires application services that can deliver on the business outcomes requested. It requires Information Services to speed information access, facilitate better decision making and reduce exposure and vulnerabilities.