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Business Intelligence for the Consumer Experience

Improve decision making by turning raw data into valuable information
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Succeeding in a volatile market: 2018 The Future Value Chain
Use business intelligence to improve the customer experience

Overview

Understanding your customers, business, and competition can give you the edge for success. This information enables you to analyze the impact of changes, make more informed decisions, and respond quickly to changing demands. It’s another technique to maintain and increase your revenue and maximize profits.
Improve your knowledge and decision making with solutions focused on:
  • Business intelligence—Learn how customers shop, identify up-sell and cross-sell opportunities, and assess same-store sales to increase revenue
  • Data warehousing—Support real-time data and complex workloads and integrate scattered data
  • Process improvements—Implement agile IT infrastructures that streamline billing and payment operations, manage and integrate suppliers for maximum efficiency
  • Operations and IT efficiency—Use high-performance computing systems, software, and services to boost productivity
  • Collaboration—Connect more closely with vendors, suppliers, and partners to share data and to integrate shared processes smoothly

Solutions at work

Improve operations efficiency

Improve operations efficiency

By enabling BI access across the enterprise, Sports Chalet is able to:
  • Help managers and staff deliver better service
  • Provide stock visibility by different parameters
  • Enable pricing by location to maximize revenue
Lower data warehousing cost

Lower data warehousing cost

By adding a new data warehousing platform, Bon-Ton Stores is able to:
  • Provide a simple, reliable repository fir business data
  • Return query responses more than five times faster than the old system
  • Lower business information costs