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Healthcare Payers

Products & Services
Support & Drivers
Solutions

Healthcare Payers

Personalize customer service and cost effectively address growing patient demands
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Improve customer service and the management of medical records

Overview

As a healthcare payer, it is not enough to simply automate and integrate your processes and operations. You are looking for solutions that create measurable savings and efficiencies while improving customer service and medical management.
You can manage customer relationships better, control technology spend, and address compliance issues with solutions designed specifically for your needs. We can help you implement solutions that feature a number of key capabilities that include:

Solutions at work

Improve patient safety

Improve patient safety

Pennsylvania Patient Safety Authority built a reporting system that enables it to:
  • Reduce the number of patients suffering from adverse medical events
  • Process thousands of reports of actual or potential harm
  • Identify trends and patterns in data
Enhance operational efficiencies

Enhance operational efficiencies

Working with EDS to revamp its Medicaid Management Information System, the Kansas Health Policy Authority can:
  • Meet federal requirements
  • Process claims 82 percent faster
  • Reduce costs to taxpayers
Reduce costs

Reduce costs

By implementing a storage solution, Blue Cross Blue Shield of Massachusetts was able to:
  • Save on IT maintenance and troubleshooting
  • Meet regulatory compliance rules
  • Enhance disaster recovery capabilities