HP Exstream for Healthcare Payers
Six of the top 10 Fortune 500 healthcare payers* already use HP Exstream, the leading customer communications management solution, to significantly reduce costs and drive member behavior with personalized wellness messaging, consolidated EOBs, and group and individual policies—delivered in member-preferred channels such as email, SMS, and web.
Promoting preventative care, disease management, and behavior modification are some of the most effective ways to cut healthcare costs. Most healthcare payers find that convincing members to make specific modifications to their behavior, such as favoring generic drugs and changing their eating, exercise, and other health-related habits, requires a strong rapport and trust; and this can only be achieved with solid customer service and highly consistent and relevant communications.
Whether you need an enterprise-wide solution or just need to address a department challenge or a specific project, HP Exstream can help you communicate more effectively with members, care providers, and plan sponsors.
* Fortune magazine, May 2010