Financial Services and Insurance companies today are faced with the potential risks and inefficiencies associated with manual, paper based processes which are costly and prone to error. Heightened regulation in the industry is also placing these organizations under pressure to meet compliance and litigation needs. The HP and Vignette solution helps mitigate the risks associated with manual processing by automating whenever possible. For example, HP Capture solutions enable data to be incorporated into the Vignette application at the source. This data can then be managed, routed, printed, archived or deleted based on specific business requirements.
HP and Vignette can help financial services firms address regulatory compliance needs by enabling business processes to be automatically linked to the compliance needs of the corporation, so that compliance becomes an automatic, day-to-day operation. The solution can help financial services companies:
- Meet regulatory demands Archive email and documentation so that it is easily accessible and quickly retrievable to meet compliance and legal demands
- Reduce Costs By reducing the administrative burden of paper management and error prone and repetitive data entry, organizations have better control over customer data while reducing the costs and risks associated with paper-based processes.
- Improve Customer Satisfaction By automating the manual based processes, errors caused by manual intervention can be reduced, and electronic delivery and business process support enables faster processing time for claims and applications.