In addition, using the HP IAP’s comprehensive and flexible retention management capabilities, Roswell is positioning itself to avoid fines by extending its retention policies to comply with mandates relating to corporate documents.
“We get a lot of requests for emails in relation to lawsuits, potential lawsuits or claims on the organization,” says Ruh. “With a 30-day retention policy, we often couldn’t satisfy the search request. If we could access the files, it would take an hour to open the mailbox and then days to read through the content. So even in those cases, depending on our other priorities, we couldn’t honor a lot of the requests, which made our dealings with legal somewhat tenuous. Now, with information stored on the HP IAP, access to information takes only seconds.”
The IAP captures any message that passes through Exchange® and stores it in a WORM on disk format; it is protected even if a user tries to delete it. Every user has search capabilities to find specific information within his/her individual mailbox stores, but otherwise, the solution is transparent to the organization. Super users, including litigators and labor relations professionals, can be granted special access to scan across the entire organization.
“We were spending IT money and time to help to disprove an accusation,” says Kevin Kimball, Director, System Applications for Roswell. “IT is now officially out of the business of searching email and content for litigation purposes. Legal has the technology it needs, and we have the freedom to direct our productivity toward tasks with higher business value.”
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