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With the BT HP Alliance you can exploit the potential of convergence, transform the performance of your IT and networked infrastructures and ensure their ability to adapt to the needs of your business.
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What the alliance can do for you |
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In May 2004, a global alliance was created between HP, one of the world’s largest IT companies, and BT, one of the world’s leading providers of communications solutions and services, to address the requirements of companies for a converged service approach to IT and communications.

It recently received industry recognition by winning the 2007 Alliance Excellence Award from the Association of Strategic Alliance Professionals (ASAP). Our integrated approach exploits the potential of convergence and enables us to reduce complexity, delivering an infrastructure that can adapt to the needs of your business at a predictable cost. The proof of this model is the benefit delivered to our customers. “Under a single service contract, our joint customers are able to benefit from an integrated approach that combines world-class IT, and Network capabilities from two market leaders. No one else offers this level of service integration.”
Mark Hurd, CEO, HP |
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The benefits |
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The alliance aims to deliver operational efficiencies which can provide significant savings in the customer’s service management costs. For example, thanks to a unique combination of strengths, the BT HP Alliance offers faster deployment, which leads to reduced time-to-market for new operations and products. There is better support for flexibility and innovation in response to anticipated future requirements.
Our Integrated Services Delivery architecture also supports the end-to-end management view that is needed to provide the customer with one business-orientated SLA.
As this is a long-term partnership, new solutions are being developed in an ongoing programme of research and development funded by both companies.
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The proof |
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Reciprocal outsourcing agreements between BT and HP are providing both companies with substantial benefits. HP has made a 15.5 percent saving on network and call centre management costs by outsourcing to BT. In return, HP has provided BT with an 18 percent cost saving by taking over desktop, server and helpdesk management.
Growing numbers of customers, including Aker Kvaerner, Anglo American, Unilever and National Australia Group, are now seeing the benefits.
“This move will realise significant savings for Aker Kvaerner globally and deliver a globally consistent service for this critical part of our IT delivery … selecting a single global partner affords much lower rates, globally consistent service levels, and a flexible contract structure which includes use of benchmarking to guarantee year-on-year savings.”
Frode Strand, SVP Global IT, Aker Kvaerner
To date, more than 40 customers have signed contracts with the alliance with a total value in excess of US$2.5 billion.
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