HP Mobile Management Center - Features

Firmware management reduces costs and opens up feature enhancement revenue opportunities by providing complete lifecycle and deployment management for software, firmware, file system, and file system updates.

• Configurable software lifecycle management work flow for alignment with existing business processes
• Intelligent policy management to automatically select one or more updates based on the subscriber and device permissions
• Manufacturer portal to streamline process for onboarding new packages into the system

The Diagnostics module helps improve adoption and reduce support costs of data services by enabling quick resolution of technical issues.

• Remotely gather and view of hundreds of device metrics in real-time such as service settings, signal strength, OS version, resident software applications, etc.
• Use the analytics rules engine for diagnose and automatically resolve device issues with a summarized list of diagnostics results
• View device details, identified issues, and recommended fixes with the help desk console

Configuration Management helps improve the out-of-the-box user experience and adoption of wireless data service through OTA (over-the-air) provisioning of device parameters.

• Configure data services on mobile devices to help ensure that all services are working without user intervention.
• Adapt to different device OMA-DM tree structures through configurable device capabilities
• Customize end-user experience through the scripting engine

Enables a management authority to manage applications remotely, create and deliver targeted revenue-generating campaigns, and define and enforce mobile policies. Features include:

• Comprehensive bulk campaign management and monitoring
• Manage compatibility of applications and device platforms to ensure intelligent delivery to compatible devices.
• Comprehensive application control including remote install/uninstall and inventory of applications

Enables operators to offer value-add services for the enterprise by providing the granular device management capabilities to enterprise customers.

• Enforces policies to ensure devices conform to corporate information security standards
• Over-the-air remote wipe/lock
• Configuration of enterprise mobile services including messaging, unified communications, and WiFi networks
• Application deployment for mobile device fleet to add, update, or remove applications on corporate devices