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IT Service Management

Automate processes and improve the management of IT operations
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Creating a Service Centric Model for IT
Content starts here

» Overview

Solution components

Change and Configuration Management

Improve your ability to plan, implement and manage changes within your IT environment

Services


»  Change and Configuration Management Services
»  Race to Results Simulation
»  ITIL Education
»  Mission Critical and Proactive Services

Software


»  HP Service Management Center
»  HP Client Automation Center
»  HP Data Center Automation Center

Consolidated Service Desk

Automate your incident, request, problem and service level management processes

Services


»  Blueprint for Service Manager
»  ITIL Education
»  Mission Critical and Proactive Services

Software


»  HP Service Management Center

Infrastructure Management

Reduce your costs by automating your operations and systems management

Services


»  Infrastructure Management Services
»  ITIL Education
»  Mission Critical and Proactive Services

Software


»  HP Network Management Center
»  HP Operations Center
»  HP Data Center Automation Center

Questions?
» Have an HP sales expert contact you

Other Service Management solutions
» Strategy and Portfolio Management
» Business Service Management

Learn more
» HP Service Management brochure
» Managing Change with ITSM white paper
» More about ITIL V3
» Six Steps to Improvement article
» Service-driven IT article

Spotlight

Solution fuels service uptime at Kellogg Company

»  Solution fuels service uptime at Kellogg Company
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