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Business Service Management

Monitor and manage technology-enabled services to meet business performance expectations
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Creating a Service Centric Model for IT
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» Overview

Solution components

Services

»  Business Service Management Services
»  ITIL Education
»  Mission Critical and Proactive Services

Software

»  HP Business Availability Center
»  HP Operations Center
»  HP Network Management Center

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Other Service Management solutions
» Strategy and Portfolio Management
» IT Service Management

Learn more
» HP BSM brochure
» BSM from the Bottom Up white paper
» BSM for Application Owners white paper
» Gaining BSM Traction article
» How to Align IT and Business podcast

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BSM solutions from HP

»  State of Kansas reduces complexity of network management - case study
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