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Take control of your IT and its TCO


A joint enterprise management solution from HP and SAP


The IT Service and Application Management (IT S&AM) portfolio from HP and SAP provides in-depth, end-to-end information about your IT landscape. These solutions foster seamless, proactive communication and alignment among people, technologies and processes.

Our IT S and AM solutions deliver premier management capabilities for your entire IT landscape – spanning infrastructures, applications and services.  As a result, you can better identify and initialize optimization activities and reduce the complexity of your IT landscape. The reduction of disconnects, incidents and downtime implies major improvements in service quality and a boost in productivity.  Your IT staff can make changes quickly so that your company can adapt faster to shifting market demands.  Consequently, you reduce your cost of IT ownership and gain a competitive edge.


Key Benefits


  • HP has 10 years of experience in IT service management as a developer, user and vendor of IT Infrastructure Library . HP’s IT service management competence is perfectly complemented by SAP’s experience in application management. With the IT S&AM portfolio, SAP rephrases all application-specific definitions, aligning processes according to the ITIL standard.
  • HP OpenView is the industry's leading IT service management software with 135,000 installations worldwide (including all Fortune 100 enterprises). By providing consistent management of networks, systems, data, applications and IT processes, HP OpenView offers IT organizations true end-to-end control of their service delivery.
  • Output management with HP Output Server ensures accurate, timely delivery and management of SAP documents.  It is a critical link in the automated business processes embodied in SAP. HP provides a robust output server for end-to-end tracking and processing of electronic, print and fax output.
  • Key services to design, implement and manage include Joint Solution Assessment service, Agility Assessment service, ITIL/ITSM process consulting and training, and services for optimizing your IT landscape.


Technical resources

»  IT S&AM technical brochure (PDF, 506KB)

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