Integrated Service Management for Next Generation Services is an end-to-end solution (hardware, software, and services) to deliver an integrated operations and business support system that enables service providers to quickly deliver, manage, track and bill for differentiated next-generation value-added services and applications to enterprises and consumers seeking rich flexible, interactive and enhanced online voice, data, and video interactive content experiences.
Next-generation service providers, all of whom have invested heavily in their Internet Protocol backbone infrastructure, find packetized voice is simply a more efficient use of their infrastructure, rather than switched circuits. The VoIP technology choices for service providers are critical. An established provider needs to provide minimum service disruption with maximum revenue streams. For new service providers in the marketplace, rapid build-out and seamless public switched telephone network interconnection will be imperative. In either case, any infrastructure choices made can be managed by ISM Next Generation Service.
Next-generation service providers are also building out their access networks to the home and enterprise with Digital Subscriber Line (DSL), high-frequency communication, and fiber to offer higher revenue-generating, value-added interactive video content services, such as digital broadcast television, high definition television, video on demand, and network personal video recorder.
The HP ISM solution provides the mechanism to manage the next-generation converged voice, data, and video services that require that all service components-including IT systems, applications, and the telecom network-be managed on an integrated basis. This enables a quick and economical implementation for rapidly delivering next-generation services with the greatest quality.
Why HP?
- Enables service providers to offer value-added services, encompassing communications, applications, and IT, and provide quality service levels that guarantee customer satisfaction
- Flexible integration framework designed to maximize functionality and flexibility, reduce cost and risk, and minimize time to deploy
- Enhances revenue flow through flexible billing mechanisms and faster deployment of new services
- Controls operating and infrastructure costs through automation, customer self-care, and improved asset utilization
- Minimizes deployment risks through carrier-grade reliability and scalability, pre-integrated components, and experienced delivery engineers
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