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HP Storage Solution Center
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- Expand reach, reduce costs, and increase customer satisfaction
- With scant dedicated human resources, arrange demonstrations and tours for both actual and virtual customer visits
- Manage a large, complex, heterogeneous data center with many devices and few/dwindling human resources
- Address how the lack of training, products, and travel budgets forces system architects to find new ways to design solutions
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Solution overview |
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- HP Instant Support Enterprise Edition integrated with HP Systems Insight Manager and HP Storage Essentials Enterprise Suite to support/manage multivendor servers, storage arrays, and operating systems
- Dedicated demonstration area comprising a small storage area network (SAN) with HP storage and server solutions
- HP virtualization technology to facilitate virtual tours, demonstrations, and consultations with customers and HP consultants worldwide
- High availability services to keep the infrastructure operational 24x365
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Results |
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- Reduce complexity and costs through integrated intelligent management tools
- Increase reach to small and medium businesses
- Ensure standard interface to customers and partners
- Shorten the sales cycle and increase sales efficiency
- Increase the visibility and onsite visit volume of the HP Solutions Centers
- Leverage existing equipment and subject matter expertise across centers on a regional and worldwide basis
- Improve performance, functionality, and capacity; simplify solution center management
- Provide service and access 24x365 on a worldwide basis, increasing utilization and ROI
- Enable effective operations with reduced IT staff and a lean budget
- Reduce unnecessary operational costs and duplication of resources
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Printable version
