Benefits of HP managed services

HP managed services for the mySAP Business Suite are scalable to the largest enterprise and run across multivendor infrastructures. HP managed services are available for the complete mySAP Business Suite, including:

• mySAP ERP
• mySAP Supply Chain Management
• mySAP Supplier Relationship Management
• mySAP Customer Relationship Management
• SAP Netweaver, including Business Data Warehousing
• mySAP Enterprise Portals

HP plans, implements, manages, and evolves the SAP operational environment.

HP managed services address the entire architectural stack of the SAP data center – from operating the computing platform, to database and application operation, to the underlying and surrounding IT processes.

HP hosts and delivers the services either via the customer’s data center, using remote application and system management techniques, or from one of HP’s over 100 worldwide operations management centers. The solutions can also be delivered from a combination of customer and HP sites.

There are four standard 24x7 service offerings, at different levels of availability, allowing clients to choose the level that best meets their availability and budget requirements.

Working with partners, HP offers end-to-end application outsourcing services, including application development and maintenance services. All these capabilities can be combined into a simple service level agreement, with HP as the single, accountable party for the customer’s SAP environment.