To build and maintain profitable, long-term relationships with customers and suppliers, corporations around the globe are using demand chain solutions to tightly link customers and suppliers into integrated selling and procurement processes.
SAP-based demand chain and portal solutions let you extend your business processes to customers and suppliers and give your customers, employees, and partners instant access to accurate and up-to-date information.
Yet planning and implementing a customer relationship management or supplier relationship management application is a rather complex and challenging undertaking for any IT organization. The inherent application openness for users must be balanced against security aspects. Downtime and erratic availability are unacceptable and could potentially cause revenue losses. CRM solutions need to be integrated into existing ERP suites. Mobile users need to be linked into the application. The implementation process needs to ensure acceptance among users.
HP offers a comprehensive set of services to help you design and implement mySAP CRM, mySAP SRM, and mySAP Enterprise Portal.
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