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Edward Jones


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Company profile

Ranked 77 in Forbes list of the 500 largest privately-held companies in the U.S. (2004) and "Highest in Investor Satisfaction with Full-service Brokerage Firms" by J.D. Power and Associates (2005), Edward Jones is among the nation's leading suppliers of financial products for individual investors, and is the only firm to serve individual investors exclusively.

With more than 9,000 branches throughout the United States, and through its affiliates in Canada, and the United Kingdom, Edward Jones has more offices than any other brokerage firm in the country. The firm serves more than six million clients worldwide.

Business need


  • Reducing system interruptions that diminish customer confidence and branch revenue per day
  • Complying with industry regulations
  • Deploying frequent software updates and patches across 30,000 workstations and 900 servers

Solution overview


  • HP change and configuration management solutions for desired-state management of financial tools and software services on PCs and servers: HP OpenView Application Manager using Radia, HP OpenView Inventory Manager using Radia, HP OpenView Patch Manager using Radia, HP OpenView OS Manager using Radia.
  • HP Compaq dc5100 Business Desktop PCs and HP Compaq nc6220 Notebook PCs (installing)
  • HP ProLiant servers
  • HP Consulting & Integration Services for Exchange/OpenMail migration

Results


  • Patch compliance
  • 98.6% deployment success, and greater
  • Improved system stability and security due to continuous desired-state management

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More success stories

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Partners

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Related information

» Business Continuity & Availability
» Compliance
» End-User Workplace
» HP OpenView
» Information Lifecycle Management
» IT Consolidation
» Mangement Solutions
» Network & Service Providers
» Security
» Servicios de tercerización

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