Jump to content WorldWide-English
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP
HP.com Home
Solutions  >  Communications, Media & Entertainment  >  Customer Intelligence & Billing

Customer Intelligence

Place your customers at the center of your information universe and generate, protect and optimize your revenue.
» 

Large Enterprise Business

» Business & IT services
» Solutions
» Technologies
» Partners
» Support & Drivers
» Business Technology
» TV, News & Library
Prepare for the new GSMA roaming fraud mandate
Transform data into competitive opportunities
Optimize the convergence of IT, networks & Web 2.0: Learn how
Content starts here

HP CentralView

HP CentralView enables communications, media and entertainment (CME) companies to solve business problems for greater customer intimacy and revenue generation, protection and optimization. The portfolio of solutions offers one-stop simplicity: tightly integrated, business-focused applications; a common, underlying framework; and the proven capabilities of the HP services team. With HP the CentralView portfolio, you can unlock the treasure buried in your data and place your customedonrs at the center of your information universe.  
 
HP CentralView solutions include:


»  Credit Risk Control
Predict and mitigate customer payment defaults

»  Customer Retention Maximization
Model, predict and ultimately influence customer behavior to drive loyalty

»  Dealer Performance Audit
Monitor the activity of retailers and manage channel profitability

»  Fraud Risk Management
Detect and prevent fraudulent use of your network assets

»  Revenue Leakage Control
Optimize revenue assurance by identifying and minimizing leakage in the revenue stream

»  Roaming Fraud Control
Uncover - and stop - roaming fraud quickly, efficiently and comprehensively

»  Subscription Fraud Prevention
Reveal anomalies and fraudsters at time of sign up

»  Video Usage Insight
Gain knowledge about customers’ video viewing behavior for offering more targeted services and advertising


The HP CentralView portfolio is modular, open, standards-based and pre-integrated by HP, so you can implement solutions to stand alone or in combination, based on business need. This approach increases efficiency and reduces cost, while allowing a high degree of flexibility.  Existing legacy applications can be fully integrated.

HP CentralView is supported by a full complement of HP consulting and integration services that are available for your entire project lifecycle.



Why HP

  • Consolidated access to real-time and batch data from multiple “siloed” business and operations support systems 
  • Solutions designed, developed and implemented by one vendor, providing software, hardware, services and support 
  • Hundreds of millions of customers are being protected by the HP CME enterprise risk management solutions 
  • More than 10 years delivering successful business intelligence solutions for CME companies worldwide 
  • Dedicated HP CME organization has been helping companies attain success for over 30 years

Get started

» Contact HP

News

» HP Helps Telecom Operators Combat Roaming Fraud
» HP Adds Capabilities to Revenue Leakage Control Solution with Technology from cVidya Networks

Success Stories

» HP helps grow video & advertising revenue
» HP helps reduce subscription fraud

HP CentralView solutions

» Credit Risk Control
» Customer Retention Maximization
» Dealer Performance Audit
» Fraud Risk Management
» Revenue Leakage Control
» Roaming Fraud Control
» Subscription Fraud Prevention
» Video Usage Insight

Related solutions:

» Neoview
» Real-time Charging & Mediation
» Data Retention and Guardian Online
» Business Intelligence

Spotlight:


Stratecast’s Karl Whitelock discusses the role of customer-centric data in promoting growth, safeguarding assets and better serving customers

»  Watch the video
»  Read interview comments
Printable version
Privacy statement Using this site means you accept its terms
© 2008 Hewlett-Packard Development Company, L.P.