Bank of India is one of India's largest public sector banks, with over 2,500 branches across India and a network of 21 branches at key financial centers across 10 countries. The bank’s mission is to provide superior, proactive banking services to niche markets globally, while providing cost-effective, responsive services to others in its role as a development bank as well as meeting the requirements of its stakeholders.
Bank of India was coming under competitive pressure from both public and private sector banks, including multinationals who were going ahead with "technology-enabled transformation”. The bank wanted to move to the next level of IT-enablement that would give it the agility and adaptability required to function in a dynamic market.
|