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SAP CRM is a great success for SAP.  Statistics by market analysts such as AMR show that SAP presently ranks second in the worldwide CRM marketplace, and that SAP enjoys the strongest growth among CRM software vendors.


HP solution for SAP CRM


HP is the single source for everything you need to ensure the success of your end-to-end CRM solution. HP provides all the products and services and draws on a wealth of experience. More than a decade ago, HP began to deploy CRM solutions in its own business. The majority of SAP CRM solutions run on HP.

HP provides market-leading scalability and performance in all hardware and software needed for a CRM project, including servers on multiple operating systems, storage devices, networking equipment, PCs, notebooks, handhelds, and software for system and network management. HP expertise ensures an optimized IT infrastructure. Flexible financing complement HP's rich offering.


HP Meets the challenge


Gearing up for growth - Experience shows that a step-by-step approach is best. The idea is to begin by addressing the most critical processes in one region, then gradually expand by taking what you achieve in that region and applying it internationally. You need to partner with a solution provider who will still be with you when it comes to the final stage of solution completion.

Multiple platforms -- Because of its architecture, SAP CRM usually is deployed in multiple-platform environments. Depending on which SAP CRM modules are used, companies that rely exclusively on UNIX systems may need to set up an ITS server that runs on Windows only. HP offers Windows, UNIX and Linux platforms from a single source for smooth integration and efficient, robust operations.

Going mobile – Many SAP CRM customers want to use mobile business functions – if these functions fit into their business models. HP is the worldwide market leader in mobile devices such as notebooks and mobile printers. HP offers special services for the provision of complete mobile deployment solutions from a single source. Our references underscore our success. A tight sales partner network ensures the fast replacement of appliances in the event of a fault. Equipment outsourcing (desktop management) also is available as an option.

Safe approach -- An attractive entry-level package, JumpStart lets you try SAP quickly and easily, at a fixed price and without risk. If you want to start with a mobile sales or Internet sales scenario, HP's SAP CRM FastTrack service lets you to rapidly "go live" to demonstrate the benefits to your company. HP offers all services required to expand the solution in line with your corporate requirements.

Seamless integration – To get the maximum benefit from a CRM system, other solutions will have to be integrated. Even companies that rely on SAP will find that additional integration is required for any software other than SAP. HP Services has experienced specialists who will help you integrate associated applications. Enterprise integration is a key service arena for HP.

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