Efficient operations and outsourcing

In SAP operations and particularly in supply chain management, anything short of excellence in the core disciplines - availability, response times and reliability - not only impairs user acceptance but also results in costly production outages or lost customers.

Uncompromising system availability is critical to successful collaboration with external companies. This is why high availability is imperative to successfully operating a complex SCM system.

HP delivers:

• Tools for effective and efficient SAP system management and high availability end-to-end: from hardware to application and from server to appliances - even in distributed, Internet-based system environments.
• HP Experts to support your IT staff. HP mission critical services provide premier support levels, proactive maintenance and effective escalation processes, enabling your IT organization to meet its service level commitments.
• Selective or comprehensive outsourcing services to companies who opt for SLA-based operations on-site or in an HP data center. 

With skilled IT staff in short supply and budgets frozen or reduced, IT organizations face tough challenges in delivering on their company's business-driven service level expectations.

Supply chain optimization requires close collaboration between supply and demand partners. Instantly providing enhanced service levels, outsourcing enables the IT organization to focus on organizational change management. Commissioning HP with the operation of your data center offers a number of advantages.

• Access to HP’s  in-depth experience and knowledge
• Faster time to implementation for faster ROI
• Ability to respond faster to market changes
• Improved bottom line
• Focus on core competencies

HP outsourcing services can be delivered at your data center or from one of HP's operations service centers.

Drawing on extensive experience in the operation of SAP solutions and more than a decade of collaboration with SAP, HP keeps driving the development of leading-edge methodologies and tools. HP is a global certified SAP Business Suite hosting partner and a Most Valued Partner in the hosting category for SAP Markets.