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Teamwork and collaboration are essential success factors in today’s hyper-competitive business climate. That means the lines of communication between your employees, customers and partners need to be open 24x7. Access needs to be simple. Connections need to be instantaneous. Systems need “always-on” reliability.
But how do you transform this vision to reality when so many communications types, methods and devices – from e-mail and IM to voicemail, data networks, mobile phones and teleconferencing – are isolated from each other and unconnected to key business processes?
Connect…communicate…collaborate
HP Unified Communications Solutions bring together previously separate communication and work streams. So your employees, customers and business partners can connect and collaborate regardless of medium, location or device.
These solutions form the foundation for converged IP-based communications including telephony, fax, voice messaging, unified messaging, IM and audio, video and Web conferencing. And they enable new IP capabilities such as presence-based communications, distance learning, virtual collaboration and intelligent virtual call centres.
HP Unified Communications Solutions are designed to accelerate your journey toward improving business outcomes by optimising business processes.
They help your managers streamline information flows and make better business decisions in shorter timeframes. They empower your work teams to collaborate more effectively – boosting productivity and cutting time-to-market. They help you reduce operational costs with a single enterprise data/voice/video network. They improve your market sensitivity and responsiveness by bridging the gap between business information and customer communications. And by lessening the need for business travel, they help shrink your increasingly important “carbon footprint”.
Put it all together
You may already have implemented many of the components of a Unified Communications solution and simply need help in integrating them. Or you may be embarking on a Unified Communications project from scratch. Whatever your situation, it’s vital to work with a partner who can integrate all your communications modes and systems – and can link them to the related business processes and applications.
HP Services professionals are well-qualified to help you realise Unified Communications success, offering proven experience and expertise in creating Unified Communications strategies, designs and architectures that leverage existing technology investments.
Chart your course with custom solutions
HP delivers a full set of highly customisable Unified Communications solutions and services:
- Assessment, Strategy and Architecture Services help create custom roadmaps for the transformational journey to Unified Communications.
- Migration to IP Solutions simplify network infrastructure upgrades and enhancements in areas including IP telephony, VoIP and call centres.
- Messaging Solutions provide unified messaging, presence and Microsoft Exchange integration for more efficient communications.
- Collaboration Solutions streamline integration of video and Web conferencing, rich presence, portal solutions, mobility/fixed mobile convergence and wireless technology for improved employee productivity.
- Integrated Business Solutions enable business processes and applications to be fused together seamlessly – accelerating business growth and improving business outcomes.
- Support Services span the solution lifecycle, maximising return on investment to drive superior business performance.
To help you make the most of your entire Unified Communications ecosystem, HP delivers comprehensive end-to-end services all the way from analysis and strategy consulting; to solution planning, design and implementation; to ongoing management and optimisation. |
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